Workplace & Hospitality Assistant
£21,000 – £22,000 per annum
My client is currently recruiting for an experienced customer service focused individual to join their on-site facilities team in supporting their large, corporate office site in Manchester.
As the Workplace and Hospitality Assistant you will be responsible for supporting the provision of a client focused, facilities and hospitality service in their building. Taking ownership and responsibility for a total workplace delivery within the building.
About the job:
Monitor working practices on floors and ensure all areas are clean, tidy and safe
To ensure the prompt service of hospitality at required times
To liaise with hospitality suppliers and management to ensure enough waiting staff for events
Security pass management
Local office inductions
Post and courier services
Support local office risk assessments
Review and update noticeboards and signage as required
Support and complete third-party contractor inductions.
Support and undertake office DSE assessments
Support, coordinate, plan and undertake staff H&S inductionsAbout you:
Excellent customer service skills
Strong communication skills (oral/written)
Experience in hospitality or face to face customer service
Ability to develop good working relationships
An understanding of continuous improvement
Enthusiastic, committed and determined
Good attention to detail
Proactive approach to problems, aims to resolve issues or escalate accordingly be it AV, IT support, Hospitality functions
Willingness to roll up sleeves and make it happen
Ability to lead by example
Striving to improve the service offered with proactive approach to service delivery and client satisfaction
Knowledge and understanding of the health and safety relevant to the office inc. Fire, First Aid DSE, and Accident reporting
A general awareness of workplace services and operations37.5 hour- Monday to Friday- Standard hours 8am to 4:40pm with flexibility.
Apply now for immediate consideration!
As an equal opportunities employer, should you require any reasonable adjustments to be made as part of the application process please contact us directly.
Omni RMS is acting as an employment business in relation to this vacancy
Manchester, Greater Manchester
Offerd Salary0- £15,000
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