ServiceNow Developer – Practitioner

Job Overview

ServiceNow Developer -Practitioner

The specialist will need to be a highly experienced (Practitioner level) ServiceNow Developer. Managing day to day development/design of features and applications, contributing towards the design programme milestones. Upholding client values and working within Government Digital Standards.

The Senior specialist will work with the existing Augmented Teams, this will consist of Permanent Digital staff and other 3rd party suppliers engaged in Service Now development work

What the specialist will work on:

*The specialist will need to be highly experienced with the ServiceNow product, to deal with the day to day development and design of features and applications within the platform and contribute towards the design of the programme milestones.
*Specialist will design, develop ServiceNow platform improvements (meeting supplied requirements and deliverables) around platform capability/usability/stability
*New feature discovery; support business analysts/designers to investigate/guide requirements for new capabilities
*Software Development Lifecycle Process
*Service enhancement and new service delivery to the required standards
*Support integration and automation between Estate products
Skills required:
*ServiceNow: Service Experience in configuring and developing features and applications within the ServiceNow product.
*Core Platform-Level 3(Practitioner), ITSM Module-Level 2(Working).Level 1(Awareness):Project and Portfolio Management module, ATF Configuring and maintaining, Integration Hub, Self-Service Portal, Virtual Agent & NLU, Performance Analytics
*ServiceNow 3rd Line Support for incidents, problems, and changes
*ServiceNow: Apply different techniques to methods of analysing and resolving problems, working up new practices and procedures or modify existing processes to improve performance
*Technical skills: Information Security (DDaT), Problem Management (DDaT), Service Focus (DDaT), Technical Breadth (DDaT)
*Experience of delivering new configuration and functionality to the ServiceNow Production instance in line with the Software Delivery Lifecycle.
*Ability to complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales
*Ability to complete development of user stories to the client definition of "Done".
*Experience in building, configuring and implementing ServiceNow features, applications and integrations
*Providing support and guidance to members of the delivery teams and acting as a point of technical escalation
*Experience of building and testing simple integrations, or can work on more complex integration as part of a wider team
*Experienced in JavaScript within the ServiceNow platform, knowledge of the Glide API's. – Working Level
*Current ServiceNow platform Certification
*ITIL Qualification or experience/skills
*Demonstrate experience of working in a large scale organisation and/or Government or Public Sector installation of Service Now

Nice-to-have skills and experience:

*Agile development
*Knowledge of Angular, HTML, CSS

In Return:

*6 Month Contract
*Remote working
*ASAP Start

If you closely match the skills and experience required and you would like to find out more, please respond with your up to date CV.

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas


Manchester, Greater Manchester

Full Time


Job Detail
  • Offerd Salary0- £15,000
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