Customer Service and Renewals Advisor

Job Overview

Job Title: Customer Service & Renewals Advisor

Job Salary: £21,000 basic salary – rising to £23,900 after 6 months + commission of up to £4k!

Job working hours: Mon-Fri – NO WEEKENDS

The package for the position of Customer Service / Renewals Advisor is:

Starting salary £21,000, rising to £23,900
Uncapped commission (Realistic OTE £28,000)
25 days holidays
Pension
Life Assurance
Based in central Manchester city centreThe Job:

As a Customer Service / Renewals Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets. As this role is phone based, you will need to be an excellent communicator, able to build rapport with customers and ultimately provide exceptional customer service. This is a varied role and offers a great opportunity for someone looking to develop their skill set and enhance their customer service skills further. Your day to day responsibilities will include:

Making calls to existing clients in order to review/renew current services
Providing customers with world class customer service
Meeting all agreed performance targets set
Having an excellent understanding of the business in order to provide customers with a knowledgeable service
Ability to communicate effectively at all levels

For the position of Customer Advisor we are looking for the following experience:

Previous experience in a customer focused environment
Ideally phone based customer service experience
Ability to work in a fast paced environment
Excellent communication skills

Please apply now with your up to date CV

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

CV-Library

Manchester, Greater Manchester

Full Time

 

Job Detail
  • Offerd Salary0- £15,000
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