Customer Service Advisor

Job Overview

As an office based customer service advisor within this business you will be part of a team and culture that truly rewards talent and commitment and have all the tools necessary to help you personally grow your career with the business. As a continually expanding and changing company the world could truly be your oyster.

The business supplies a wide range of customers from small business' all the way through to leading brands such as Skype, Google and Selfridges. The customer service assistant will be providing excellent after sales service, with the goal of turning each customer into an advocate of the business. 

You will be working in a fast paced and varied roles where no day will be the same. Your main skills and responsibilities will include; 

Answering customer queries via phone, email, live web chat, twitter and facebook 
Providing customers with product and service information
Dealing with delivery queries and problem solving 
Identify and resolve customer queries and issues 
Using your excellent communication skills both verbally and written and excellent telephone manner 
Having the ability to remain calm under pressure
Excellent listening and problem solving skills 
Genuine desire to contribute to constantly improving the service offered to customers 
In return for your hard work, Monday to Friday  9am – 5.30pm (37.5 hours a week) you will be rewarded with a salary of £18,999 per annum and 1 hour lunch  and the following benefits to name just a few;

Corporate Perks for 1000s of discounts and offers from retailers
Development courses
Excellent staff recreation facilities, including free drinks, lunch basics and fresh fruit
25% company discounts
Company days/nights out
Annual employee awards and much much more.
This is a great opportunity to work in a market leading ecommerce and manufacturing company in a dynamic and fast paced sector with plenty of opportunity to progress and develop. Apply today

CV-Library

Trafford Park

Full Time

 

Job Detail
  • Offerd Salary0- £15,000
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