Customer Service Advisor

Job Overview

Red are proud to partner with Freedom Brokers, who were created in 2017 to offer their fantastic services directly to consumers. Their objectives are to make the insurance process as effortless as possible, giving their customers the time to get on with the more important things in life.

Freedom represents independence adopting new ideas and doing things differently from the rest of the insurance industry. They are now looking for the right people to join their team as Customer Service Advisor, in their Cheadle Hulme office. If you have a great telephone manner and the ability to multitask to a high standard, then this could be the role for you!

Benefits of a Customer Service Advisor:

Basic salary of £18,000 – £21,000 D.O.E
Working hours between of Monday – Friday, 9am – 5.30pm, 2 in 4 Saturdays 9am – 2pm
Individual development plans to help progression
Excellent working environment in Cheadle Hulme
Great range of benefits including private health care, reward and discounts, flexible working environment with the potential for home working to name a few!

Responsibilities for a Customer Service Advisor:

Exceeding the expectations of our customers by going above and beyond to deliver service levels
Building and maintaining a relationship with customers
Required to provide a high level of customer service for both new and existing customers in relation to their insurance policies
Taking inbound and outbound calls to set up a customer policy and the upselling of additional products in line with the customers' requirements

Required skills for a Customer Service Advisor:

A great telephone manner
The confidence to deal with a broad range customers
First class communication skills
Experience of working as part of a successful team
Proven experience within the insurance sector would be highly beneficial but not essential
Excellent organisational skills and attention to detail
Exceptional customer services skills
Progression & Development within the company available

Red Recruitment (Agency)



Cheadle, Greater Manchester

Full Time


Job Detail
  • Offerd Salary0- £15,000
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