Customer Service Administrator

Job Overview

A fantastic opportunity has arisen to join a leading medium sized law firm, providing customer care and administrative support for the Wills and Probate department.

The team and company are forward thinking, busy with modern offices and have a superb environment to work in.

Some previous Customer Care and Administrative experience is essential together with strong IT skills and a good attention to detail. Positivity and enthusiasm would make you an ideal candidate for this role.

Key Responsibilities:

* Supporting a team of fee earners with general day to day administrative tasks such as electronic and physical filing of documents, printing, copying, scanning, and preparing mail for dispatch

* Processing incoming and outgoing post

* Dealing with inbound and outbound calls in a friendly and professional manner in keeping with the firm’s standards of client care

* Drafting correspondence and legal documents with a keen eye on detail

* Scheduling appointments and meetings by liaising with solicitors, fee earners, clients, suppliers and other third party organisations

* Adhering to strict policies and procedures in place to protect confidential data of our clients and the firm

* Monitoring, communicating and working to tight deadlines and targets


* Ability to work in a fast paced environment without compromising quality

* IT literate with experience using Word, Excel and Outlook

* Ability to work to tight deadlines and targets

* Exceptional time management and organisational skills is essential

* Great attention to detail and an ability to spot errors is essential

* Good verbal and written communication skills

* Highly flexible

If this role sounds ideal for you, then please apply today


Bolton, Greater Manchester

Full Time


Job Detail
  • Offerd Salary0- £15,000
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