Aviation Cargo Customer Services -Lates; position available now. If you think airline logistics is all about moving bags, then think again. If thinking creatively is your forte, and no two days are the same then this could be the role for you!!
Customer Services. Dealing with all reservation and customer enquiries that relate to USA market/cargo flights. Quoting, taking bookings and processing these accordingly.
Identifying customer needs and provide solutions and alternatives which best support each customer and the business.
Problem solving and providing updates regards collections/deliveries of shipments.
Playing a pivotal role in moving cargoes Exports/Imports.
Maximise selling opportunities balanced with operational and customer services.
Previous experience of Cargo or Freight Customer services- Preferred
Great negotiation skills
Strong relationship builder
Excellent communication and natural consultative skills
Customer services driven and business thinker!
As part of the growing workforce, you will receive your basic salary as well as access to a variety of excellent benefits including 20+8 days holiday, pension scheme, flight benefits, childcare vouchers, and good development prospects. Salary Band: £20,000-£21,000
M90, Ringway, Manchester
Offerd Salary0- £15,000